Just an Observation

Podcast August 7th, 2010

So, I was sitting having lunch at work the other day. The chef got a call from the general manager he in turn asked the warehouse manager a question. The warehouse manager used a database application to answer the question. Does any one see a problem with this? If technology is there to make peoples lives easier how is that a simple question required 3 people to become involved?

We need someone that can develop software that is stupid proof or is it just the human condition?



Comments

  1. 1
    Sean Kearney
    August 7th, 2010 at 9:27 pm

    As they said in “Men in Black” a person is smart, PEOPLE are stupid 😉

  2. 2
    Alex
    August 7th, 2010 at 10:40 pm

    Amen to that…..

  3. 3
    Jim Beason
    August 8th, 2010 at 5:19 pm

    My only question on this topic – would the general manager not have access to this database?

    On another topic – do I sense a faint heartbeat on this fading podcast? Could it be…

  4. 4
    Richard Niemeier
    August 8th, 2010 at 11:02 pm

    Jim, to clarify, the general manager does have access to the database and to the information he needed.

    I was more so than trying to dam any particular person. Using it to examine my job. As a network administrator I have noticed more recently how we can over look one key feature. Training and retraining.

    But I find it odd in my job how we don’t get the proper support from the end users superiors.

    I think this would include hiring practices that examine applicants for some IT knowledge. Not necessarily for every position but at least a few.

    It should also include reinforcing training on IT systems with an annual review related to job performance. I know it sounds a little funny. But a quick test to review knowledge of how to retrieve business critical information contained within the systems.

  5. 5
    chet
    August 9th, 2010 at 11:17 pm

    This is the last time I check on this website to check status of the podcast. I’m removing you from my podcatchers to make space for others.

    But….if you come back, please make sure that Mike Tech and Steve at Podnutz make mention of it and I’ll be back faster than you can say…”hi”.

    I loved Casting From the Server Room and went through depression when they pod-faded. But I’m much stronger now and learned to move on.

  6. 6
    Luke
    August 10th, 2010 at 12:56 pm

    Guys seriously you need to do some more podcasts even if they are really short just to keep everyone from un-subbing from the podcast. At least do a short episode letting us know how you are doing.

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